Guides for service businesses

• What is an online booking app, and how does it work for a small business?

  An online booking app lets your clients book a visit themselves, from a link you share, at any hour. You set your services and hours once, the app shows your real availability, and each booking lands in your calendar. For a small service business it replaces back-and-forth messages and a paper diary.

• Why do clients no-show, and what actually helps?

  Most no-shows are not rudeness. Clients forget, or cancelling felt awkward, so they simply did not turn up. The things that help most are a clear reminder before the visit and a booking page that makes it easy to move or cancel, so a freed slot can be filled.